Called them 2 minutes after making purchase when I realized these a-holes were selling "piggy back seats". Not next to each other but behind, WTF! Said they could not refund purchase. Blahhhhh, blahhhhhh, blahhhhhh. Blah, Blah, blah, blah, blah, Blahhhhh, blahhhhhh,...Read more
I have never experienced the bad customer service that I did with this company, ever before with any other company! I tried calling and could not get through to anyone, I tried the online chat and was told that I would be emailed and someone would get back to me and no...Read more
I didn't like
- How much more they were than anyone else
- I did not receive the tickets and they did not give me a refund
I purchased a ticket to Hamilton for my daughters birthday. VividSeats offered the ticket at $355. I placed it in my cart and went through their entire ordering process at that price. At no point did VividSeats disclose that there would be any additional charges added....Read more
Vivid Seats - Parking passes
Ordered tickets for game need 5 so I put 5 when I ordered parking pass I needed 1 so I assumed it was on 1 like the seat tickets didn't expect for it to start at 5 now I have 5 parking passes and they can't do anything about it and the game is on another day been a longtime costumer hate them now I hope they go under
Vivid Seats - UCONN @ UCF COLLEGE FOOTBALL 11/11/17
Went to by a tickets online, & vivid seats said that they could not accept my card 3 times, but I got charged a total of $67 & they processed my transaction & I didn't receive a refund
Vivid Seats - Not happy!!!
This is my fault for not paying attention and hitting the submit button. Watch out for the fees! I paid $68 for each ticket that I purchased! That's $136 for what?! They said service fees! They don't have do anything but press a few buttons. Then there's a $5 fee for this instant download! Definitely won't be using this service again.
Vivid Seats - Worst experience, terrible customer service, complete fake
We were scammed on 6 volleyball tickets, vivid seats. Would not communicate with us, refused to resolve issue, told us our case would go to fraud department again another lie! I would stay far away from this unreliable company, you will loose money and never get your tickets! Stay away!
I bought parking for the Bears game from Vivid Seats. Still don't have the parking pass and they told me to stop along the way at a Staples to print parking pass then, when they get it. BY that time I will miss the game. They offered no refund, told me too bad, they...Read more
I bought tickets for the Knicks game of 3 November 2017. Those were double sold. When coming to the entrance, my tickets are taken and stamped "void". I had to buy new tickets on the spot. I then mail VividSeats regarding the invalid tickets and they promise to call me...Read more
I purchased two tickets from vivid seats for a misfits concert in Las Vegas. I purchased two tickets decent center seating and when my order was completed it said that I had purchased cheaper tickets from the back of the auditorium. I recieved the tickets, completely...Read more
My wife and I were on vacation in Tennessee and decided to get tix to the NY islanders/Nashville Predators hockey game, three days before the event. We were told that our electronic tix would be available to us no later than 48 hours prior to the game. The tix did not...Read more
I didn't like
I purchased tickets to a football game weeks before the event and was told I would have my tickets no later than the day before the event. It is now five hours before kick off and no tickets yet. I've been on the phone several times with what they refer to as customer...Read more
I ordered tix to a music concert at the Anthem in DC. They took my $275. 3 weeks later had no tix. I had no confirmations # so I could not reach them. Customer Service # is a Catch 22. Never got Tix. Had to buy more at event. I complained on Social Media and finally...Read more
I didn't like
- Did not get tickets paid for
- Bad refund policy
I bought tickets for Eric Church for September...due to Hurricane Harvey they cancelled the show for Sept and moved it to April 2018 (7 months later). I asked for a refund as I was giving these as a gift for that specific date. I was told they would NOT refund me my...Read more
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