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It's a platform for scalpers. If you wish to be ripped off, then do buy your tickets here. They put in the fine print that they are not responsible, they're only a "platform". Easy out from doing and condoning illegal business. Said it was based on market trends, but...
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1.2
I didn't like
  • Scalpers
#1050405
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We were in the Chicago area for a visit and wanted to go to a Cubs game. I bought seven tickets for the game vs the Dodgers on 13 April. I paid $408.70 for them, the price printed on each ticket was $12.50!! I also had friends who walked up to the window and purchased...
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Anonymous
BigDog

Was someone forcing you to buy the tickets or did you make an adult decision to buy the tickets ?

Purchased 2 tix to a concert at ACL. Was charged double going rate and was told nothing they can do to negotiate. Buyer beware! Do not use this company...... Vivid Seats charge well over market value and also double the service fees. Stay clear of this company The same...
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#1048206
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Vivid Seats Customer Care Review

Vivid Seats
#1048041
1.0
I sill cannot believe businesses like that are allowed. Bought 8 tickets (that is what automatically populates on the site) by accident when I just wanted 2. And 5 seconds later they still wouldnt refund my money because it is a company wide policy to be shady. Just like that.
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Vivid Seats Concert Ticket Review

Vivid Seats
#1047666
1.0
Scam do not use paid 266 dollars for 83 dollar tickets
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Vivid Seats Concert Ticket Review

Vivid Seats
#1045731
Overcharged by 200.00 complete joke vivid seats is a rip off site terrible on a scale of 1 to 100 I rate them .00000000000000000001
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Vivid Seats Def Leppard Concert Ticket Review

Vivid Seats
#1044860
This the worst ticket site ever they are thieves they jack up the ticket price to 500 percent and if you are not happy they just say oh well. They say on thier site, custumer satisfaction guaranteed, ya guaranteed to get to scewed. DO NOT USE THIS SITE YOU WILL REGRET IT!!!!!!!
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Booked Beach Boy ticket advertised at $126.00 which is to be in 5 months time. Finished up paying $162.00 after fees. I called and mentioned this was a little excessive and was told the price was determined by computer depending on where the seats were. Ticketmaster...
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I spent $2159.39 on VIP seats 27-32 in section 102 to see Def Leppard with Poison and Tesla at Aarons Amphitheatre at Lakewood on Wed. May 3, 2017 7:00 PM. When I got to the event there were people already in our seats. The ushers didn't know what to do so they brought...
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Anonymous
blackandwhiteseats

Their product is theft; they manage to steal with impunity.

On December 13, 2016, I purchased a pair of NHL tickets for a Saturday, Feb 25th game between my Anaheim Ducks and the LA Kings. The listing stated they were "available for download". To my horror, Vivid pulled a bait & switch. After completing my PayPal payment, the...
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Vivid seats has highest markup 4eseller! u, the tickets I bought I could of directly purchased elsewhere for 29.95 They also would not refund and are the worse. Now that the tickets say 19.95 on the printed ticket and thy charged me 96.00 for two tickets for that but...
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Anonymous
Jimmy

Same here! Probably spent $300 more than I should have for Garth tickets. They basically work for scalpers. Stay away! FAR AWAY!

#1044492
Reply to reviews
I bought tickets for the Ringling Bros Circus in Providence through this venue. It is a RIP-OFF! The website does say that they may be selling them for above the face value of the ticket. BUT I paid 4.77 times the face value PLUS a handling fee. All in, I paid over 6...
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1.0
I didn't like
  • Very unsatisfactory -- the allow extortionist pricing
#1043224
Reply to reviews
This is the worst customer service and overall ticket buying experience I have ever had!!! I will never use vivid seats again. I called the customer support line and couldn't get to an agent. The online agent was no help and ended the conversation before I was finished...
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I didn't like
  • Rude customer service
  • Hidden service fees
#1042026
Reply to reviews
I paid $213 per ticket for Kendrick Lamar tickets that were only $99.50 face value. The pre-sale site by Vivid made it appear that the tickets were going fast. My high school senior loves this artist and I was swept up in their foolery. When I saw the tickets being...
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2.3
I liked
  • Availability of tickets
I didn't like
  • Being overcharged an insane amount
#1041929
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