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After purchasing tickets for the wrong date by accident we immediately asked for a reissue to the correct dates, and after much back-and-forth we were finally denied. Decided to go ahead and go to the concert on the day we paid for but they would not send tickets...
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1.0
#1087741
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Web site is fraudulent and deliberately misleading. Employees are absolutely duplicitous. I confronted them in obtaining a courtesy refund, my associated received one, they stated each case is different, however it was exactly the same situation and he received a...
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1.2
I didn't like
  • Dealing with dishonest people
#1086990
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I just bought 2 tickets for $250 each and the ticket charges were a whopping $132.10! The site didn't show the total of $632.10 until after I purchased the tickets. When I went on their "live chat" to inquire about what the ticket charges were, they didn't respond at...
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1.0
I liked
  • Seat selection
I didn't like
  • Undisclosed fees until after the transaction
#1086923
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Vivid Seats - Paid $195.68 for 2 MAVERICKS concert tickets. Denied!

Vivid Seats
#1081333
Security denied entrance, said Vivid Seats is a scalper. All we had was a receipt, no date of purchase, just an order number. Security gave us 2 TICKET FLY tickets with a bar code for scanning so we could attend. Not sure if MAVERICKS got their cut of the $195!
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Vivid Seats - Have tickets emailed

Vivid Seats
#1081214
Have my tickets emailed instead of mailed.
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Vivid Seats - Got completely ripped off

Vivid Seats
#1077021
Bought 6 tickets to the metalica concert at 160 .00 each they took over $1700 off my credit card
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Update vivid seats will rip you off as it did me.

Vivid Seats
#1074407
Update vivid seats will rip you off as it did me. And of course not happy to see that all you people that got ripped off by vivid seats but I am glad that you're posting your complaints . If enough people file complaints maybe something will be done about it like shutting them down and a class action law suit!
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Purchased tickets to Chicago through Vivid. Arrived at gate and were told tickets were no good. Box office took our downloaded tickets, claiming that the seats were already sold. Would not give us our tickets back because they had to investigate fraud. Vivid seats is a...
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#1081221
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I purchased overnight tickets for a pittbull concert in Vegas. Keep in mind OVERNITE delivery. I purchased them in June and the concert was in August. I still did not receive the tickets and it is now less than a week to go. I spent over $200.00 and when I contact them...
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#1079500
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I ordered tickets to Aladdin over the phone for that same night. The person taking my call took down the wrong information and put the person collecting the tickets as the cardholder instead of myself. As a result my order was cancelled without any notification. The...
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1.0
#1079156
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I paid $2100 for 2 Shakira seats row 4 and they put me in row 3 at the very end which is significantly farther away since Shakira has a center, walk-down stage. Basically, now Row 15. Ms. Quintina Mengyan takes NO accountability and believes if the row is closer the...
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1.0
I didn't like
  • Bait and swtich
  • Return policy
#1077078
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I purchase tickets to see George Lopez on July 14, 2017 at United Center at 8 pm. I purchase my parking ticket walked over to the main entrance and had the printed copy of my tickets that Vivid seats sent to me via email. I was shocked to learn from the United Center...
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#1077055
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I purchased 3 tickets for a event for $98.00 each and they changed me 72.09 for service charge and 6.95 for email delivery. They never showed the charges while buying the tickets neither they sent me the information in mail why they charged me extra till I confronted...
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Anonymous
Anonymous

Their aren't hidden fees, you just didn't read the whole page.

1.0
#1076765
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I got scammed by Vivid Seats. They say they work with a third-party Insurance Company. But they don't help at all and all they do is take people's money. I asked for proof of anyone who has ever been refunded through an insurance policy. But they refused to give me any...
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1.0
#1075193
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