Vivid Seats
Reviews and Complaints
BAD PLACE TO WORK WITH
- Yesterday software
- Misrepresentation of sale
Preferred solution: Let the company propose a solution
Vivid Seats - Concert Ticket Review from London, Ohio
Very inaccurate and tricky checkout, terrible refund policy
- Ease of website
- Uncaring
- Customer service
Vivid Seats is a BUST!
- Misrepresentation of sale
Purchased tickets were "NO GOOD"-DUPLICATE TICKETS SOLD
We were VERY EXCITED about seeing ROD STEWART @CAESARS IN VEGAS. Ordered 2 tickets online through Vivid Seats.
(The first AND LAST time we have ever used this site!) After not receiving confirmation e-mail, I called. After a very confusing, unprofessional phone person finally got to me on hold, she said e-mail was sent. I DID NOT GET IT. Anyway, she resent TWICE with me holding on phone.
Finally got it, printed tickets, thought all was good. Vegas here we come!! Got to show 15 minutes early, we were stopped at door and held. OUR SEATS WERE ALREADY OCCUPIED!
Caesar's personnel did some research.
Said tickets were sold twice. DO NOT TRUST THEM!!
- Crooks
Preferred solution: Full refund
Vivid Seats Taylor Swift Miami Tickets Review
Vivid Seats Trans-Siberian Orchestra Tickets Review
Vivid Seats Subscription Review
Lack of Customer Service and Terribly Set Up Site
- Terrible customer service
- No help
- No refund
Preferred solution: Full refund
Bad customer service
- Terrible customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Winnipeg, ManitobaTheft by deceiving
- Fraudulent
- Felt ripped off
- No refund
Preferred solution: Full refund
Vividseat.com sold us fraudulent tickets
Vivid Seats Tickets Review
Seating Misrepresentation
- Customer service reps managers attitude
- Value for price paid - lack of honesty
Preferred solution: Let the company propose a solution
Customer Servcie
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They said they have the Better Business Bureau backibg their bussiness when I called about tickets. And they also said money back guaranteed.