Vivid Seats
Reviews and Complaints
They emailed my tiks to the wrong email
Scam company!!
User's recommendation: Don’t ever buy from them!!
Refund on tickets
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get a refund
- Refund return policy
Preferred solution: Full refund
User's recommendation: Don’t use this site
Want my refund
User's recommendation: I don’t know
False Advertising
- They
- Reportedly have seats
- False advertising
- False adv
User's recommendation: KEEP AWAY!!!!!!!
Tickets
User's recommendation: Do not use vivid seats
To tell them they suck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI purchased tickets but it doesn't show in my orders with you
- Ticket selection
- Costmer service
- No one answers phone
- No customer service
Preferred solution: Deliver product or service ordered
Could not get tickets purchased . Can’t reach anyon
It hasnt
- No pros
- Being overcharged an insane amount
- You never get a human being responding
- Lousy customer service
Preferred solution: Full refund
User's recommendation: Don’t use vivid seats
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund for cancelled show
No update and no refund so far
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Riverside, CaliforniaDid not receive my tickets
User's recommendation: Do not use at All
Order change
Preferred solution: I purchased the wrong location and wrong number of tickets. The original order was for 2 tickets at turn 4. I need to change my order to 3 tickets for turn 9. I will pay the difference in cost
DELIVERED TICKETS THE DAY BEFORE EVENT , I LIVE IN CALIFOPRNIA AND THE EVENT IS IN LAS VEGAS !!! NO RECOURSE , GOOD LUCK ON TALKING TO A REAL PERSON
Canceled Event
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Stay away from Vivid Seats!!
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