Purchased tickets for the Monster Tour at $130 each, said service fees will be 14 percent. I went through the process quickly, without carefully reading the small print and fees, they charged me 30 percent service fees!!
Called customer service, unwilling to refund.
They will refund me $7.50 delivery fee, which in the first place is ridicules. Even though I explained that I will not be returning because of this, they don't care. They care how much they can squeeze out of you and move on. Rip-offs.
I would not reccomend them to anyone. If you do find good tickets there, be aware of hidden fees!!
Review about: Vivid Seats Customer Care.
Monetary Loss: $80.