Vivid Seats - Booked tickets online to see Jersey Boys in New York.
We booked tickets to see Jersey boys as a treat while on our holiday in New York. The tickets were booked through Vivid seats.
A mistake I shall never make again.On Friday the 2nd June should have received a confirmation email, it didn't happen until 3rd June. Opened up the email when it came on Saturday and to our dismay our account had been hacked and our password had been changed. So guess what. No show for us.
Cost ยฃ240.00 English Pounds. This company is a disgrace and should be shut down.
Lucky for us Microsoft froze our account while we were in New York. It dampened our holiday as we were so looking forward to seeing it.
Reason of review: Order processing issue.
Monetary Loss: $350.
Preferred solution: Full refund.
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Comments
Please avoid publishing any personal information and promotional content
Can, Jersey Boys is a musical. Stop showing your ignorance with unhelpful comments and go out and see a show now and again.
Never use a 3rd party ticket broker and don't go see stupid bands.