Vivid Seats - Charges should be illegal
We purchased two tickets 4 months prio to ball game. Face value on the tIckets were $71 each.
We were charged $347.50 US (which is 473.79 Cnd. )Checking today's ticket price for the same seat is under $80 Cnd. The argument about demand does not hold up as there are many tickets this far out still available.
I contacted Vivid Seats and they were not willing to make things right and hid behind "company policy" Nowhere in their information do they say they charge $200 plus over the ticket price for two tickets. Do not use this company, they Do not honestly represent how they charge for tickets.
Reason of review: Pricing issue.
Monetary Loss: $205.
Preferred solution: Price reduction.
Vivid Seats Pros: It was easy to purchase tickets.
Vivid Seats Cons: Outrageous price markup, No satisfaction when customer service was contacted.
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Comments
Please avoid publishing any personal information and promotional content
I agree that the deceptive practices, "product," performance and conduct of Vivid seats needs to be examined for illegality. At best Vivid Seats operates on the edge of morality and perhaps even into illegality. Frankly, this company needs to be shut down.
It always amazes me that people use sites like Vivid but apparently have no idea how they work. Maybe you can go outside and act shocked when it gets dark when the sun goes down as well!