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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
1 comment

I purchased 3 tickets for a event for $98.00 each and they changed me 72.09 for service charge and 6.95 for email delivery. They never showed the charges while buying the tickets neither they sent me the information in mail why they charged me extra till I confronted them.

That is when I was given the breakup of the charges. Once you make mistake, you cannot return the tickets. They are CHEATERS and will try to rob you.

Stay away from this company. There is no harm if you display the charges and explain to the consumer but if you charge them as hidden fees then it is robbery.

Review about: Vivid Seats Event Ticket.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Full refund.

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Their aren't hidden fees, you just didn't read the whole page.

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