Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

DO NOT use this site. They use illegal practices like Switch & Bait.

I had printed tickets in my hand and they chose to "invalidate" them prior to my event. They "upgrade' they pushed on me were WORSE seats than I had paid $365 for. I told them I would not use the tickets and I didn't and they charged me. They are rude, unprofessional, incompetent.

Delete the site from your browser. They are CROOKS!!!!!!!!!!!! IF I could give them a negative star review I would. They are arrogant and have zero concern for consumers.

DO NOT BUY ANY TICKETS from these crooks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They sent numerous emails trying to get me to download the "upgraded" tickets which I did not do and was still charged $375.

They are crooks and out to steal from consumers. Do not use unless you want to lose all your money.

Product or Service Mentioned: Vivid Seats Basketball Ticket.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $375.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Jun 24, 2017.
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