1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Staff
0 comments

You think you are purchasing a certain seat but not they are giving you a back roll.DON'T BOTHER WITH CUSTOMER SERVICE .CALLED THREE TIMES.

ON HOLD FOR 20MIN AND NO ONE TELLS YOU OH WE ARE WORKING ON A SOLUTION FOR YOU. THEY FIGURED YOU WOULD JUST HANG UP. NO REFUND OR EXCHANGE THEY ARE NOT FOR THE CUSTOMER'S BEST INTEREST of the customers. Horrible experience.

Idk if i should resell them or just go and and pretty much not see anything.

Customer service is the worst.giving no solution or leaving you on hold for a long time without checking back on you .

Review about: Vivid Seats Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

I didn't like: Not original seats, Vivid seats will not work with you, No refund and not allowed to use parking pass as purchased.

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