Not resolved
1.9
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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Ordered two tickets and was shocked when I received by credit card bill. Total was suppose to be $119.78.

Was charged $180.94. Called and was told it was additional processing fees. The Rep was unable to give a breakdown. I asked why this was not disclosed upfront and she said it was on step 4 (mind you after you put in all of your credit card information) in the lower left corner.

I would never have paid these outlandish charges. The should be put out of business or required to build the fees into the cost of the tickets upfront so you have a true picture......airlines have to do it.

Reason of review: Pricing issue.

Monetary Loss: $61.

Preferred solution: Price reduction.

I didn't like: Deceptive website and getting ripped off, Felt ripped off, Untrustworthy.

Company wrote 0 public responses to the review from Dec 28, 2016.
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