Purchased a parking pass in the purple lot close to Fed-ex field for the Redskins vs. Panthers game.
Printed ticket from the email sent from Vivid Seats - ticket had barcode on it. When we got to Fed-ex field there were lines of cars waiting to be let into the different parking areas. When we got to the front of the line, we were told that our parking pass was invalid and we could not proceed to the purple lot. We had to park in a cash lot instead.
Contacted Vivid Seats and they refused a refund stating that the ticket was valid and should have been scanned, but we explained that we were turned away before even getting to the purple lot.
They were not at all sympathetic! We are disputing the charge through our credit card company instead.
Product or Service Mentioned: Vivid Seats Redskins Vs Panthers Football Ticket.
Reason of review: Not as described.
Monetary Loss: $134.
Preferred solution: Full refund.
I didn't like: No refund and not allowed to use parking pass as purchased.