Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I spent $490 on 2 concert tickets that cost $50 total from the venue website. They advertised them as $186 each and then added additional fees that were not displayed.

Complete scam. Contacted them immediately about my concerns with the extra fees. That got back to me right away and just continued to state that all sales are final. They are a complete sham for concert tickets.

I have been comparing a lot of reviews on other websites and I see this same scenario over and over.

Occasionally people say they are happy with prices on sporting events, but that is it. Never use for a concert!

Product or Service Mentioned: Vivid Seats Concert Ticket.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $490.

Preferred solution: Full refund.

I liked: Never deal with vivid again.

I didn't like: Vividseats purchase experience, Bait and swtich, No refunds within 30 minutes of purchase.

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