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I bought some concert tickets for Julio Alvarez that was going to be in tucson arizona on 08/21/2016 that were worth $259.30 concert got cancel due to promoters not communicating correctly and it got completely cancel. now vivid is saying they wont return my money because they send me the tickets for a invalid concert. recommendations from me would be not to ever buy tickets from them even thought they have this in the webpage.

100% Buyer Guarantee

Secure transactions backed by full service customer care

Valid tickets delivered in time for the event or your money back

Full refund for events that are canceled and not rescheduled

Reason of review: very mad because they wont fixed issues when it comes to them returning money..

Monetary Loss: $259.

Preferred solution: Full refund.

Location: Tucson, Arizona

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