I purchased Janet Jackson tickets for a Christmas gift on 12-21-15. On 12-25-16, her concert was postponed.
I emailed Vivid Seats for a refund. I received no response or refund. I just called and a recording told me I could not get a refund because the concert was postponed not cancelled. It is 4-9-16.
The concert has not been rescheduled and the news reports that she is family planning and is postponing again. After waiting 4 months, I should be getting a refund. How long do I have to wait to see if she reschedules? How will I know if we can even make the concert on the date if it is rescheduled?
In the mean time, my $245.57 is with Vivid Seats. This is bad business and I will report Vivid Seats to the BBB and I will not use their services again.
This person wrote the review because of "no response and no refund to concert" of vivid seats janet jackson concert ticket from Vivid Seats. Reviewer claimed that he or she lost $246 and wants Vivid Seats to issue a full refund.
The most disappointing in user's experience was no refund or response to a concert postponed 4 months later and refund policy. Author liked the most it was easy to purchase tickets. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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