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3.0

Purchased a pair well in advance for about 1500$. Nonrefundable air and lodging arrangements in place.

Got a call from VS that my tickets were cancelled due to strict ID checking at Shrine gate disallowing entry to secondary market holders. This ID check threat has been in place since the outset.

Am I the victim of an individual dud seller who is now selling the tickets for even more than 1500$ or is VS protecting all several hundreds of us from heartbreak at the gate by overzealous enforcement. Who should I be pissed at VS or the individual seller who backed out?

Reason of review: Ticket purchase cancelled at last moment.

Monetary Loss: $2500.

Preferred solution: Deliver product or service ordered.

Vivid Seats Pros: Convenience, It was easy to purchase tickets, One of the agents was very helpful.

Vivid Seats Cons: See details pof this complaint.

Location: Mobile, Alabama

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Guest

Can I talk to you about yellowhammerfanalliance.com? Email me sallyimmel@***.com

Guest

I purchased my tickets from a third-party reseller and when I found out Radiohead's (they are too blame, it was their decision not to honor third-party reseller tickets) I immediately asked for a refund.

Guest

Same exact story here, and i have the same exact question. I will add that the VS rep sounded pretty desperate and quickly yielded to my demands for more compensation. Either way, it seems they have a pretty shaky business model if they're this vulnerable to either venue enforcement or welching first market sellers.

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