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Pissed Consumer Interviews ?

Charged me $380.00 for 2 box concert seats. Day of concert changed to seats couldn't use on floor far right of stage. Went to box office and bought 2 box seats for $25.00 each. When I bought tickets I received confirmation of 2 box tickets. Month later I printed tickets out and went to concert, was seated 2nd row from front of stage all the way to the right of the 10 foot high curved stage. I was relocated 3 sections away from where I originally was to be seated at the time of purchase. This is called "Bait and switch".
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Vivid Seats - Can’t transfer tickets

Can’t transfer tickets or reach customer service
#1448457
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Vivid Seats - No tickets or purchase # please talk to someone!!!!

Several times I’ve tried to call NO tickets 4 hurricanes hockey game for 2/7 No purchase # HELP
#1443042
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VIVID SEATS fid not dend yivkets out til Dec 22. SUPPOSE TO ARRIVE DEC 26..NO SHOW..UPS LOST TICKETS..called vivid seats Dec 27th..supposedly working on finding out if seller mafe PDF COPIES..yhen hoing to email to us..it is Dec 28 Still.no mobile tickets...our...
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#1435035
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Vivid Seats - Charged for tickets never recieved

Contacted them. They will not issue refund.
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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I didn't like
  • Staff
  • Deceptive service fees
  • Problems and getting ripped off
#1431028
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Vivid Seats - COMPLETE FRAUD

Robbed my boyfriend and I 350$, we purchased 2 tickets to a kings game and they didn’t send us the tickets, then refused a refund!!!!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I didn't like
  • Crooks
  • That i can not get my tickets
#1427531
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Vivid Seats - Extreme disappointment & Rip off!

I was charges $247 for 2 tickets to a show at Miller Auditorium. The tickets came and were marked $48. I logged into Miller see the seating and realized I could've gotten tickets right up front 3rd row for $10 more. I am so disappointed in myself mostly for not doing more research but VER DISAPPOINTED that a company would rip a person off like that! By chance they may be willing to make it right I called them but was on hold for >30 minutes circling around and around in a phone tree before someone answered and he simply stated that he could not help me that they mark tickets up to make a profit. Last time I ever order from here and I encourage YOU NOT to as well!!!
1.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I liked
  • Quick delivery
I didn't like
  • Price gouging
  • Deceived
  • Innability to work with consumers
#1422722
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Ordered tickets through them. Paid about $500 for the tickets. When I downloaded the tickets, the face value for the tickets was just $80. 6 tickets total, 4 at $10 each and 2 at $20 each.
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RubberyMarineToad929
RubberyMarineToad929

What show was this? Had similar thing happen to me and no good ending unfortunately. I guess better luck next time. I hate how this stuff happens. But again and again . . . . ...

1.0
I didn't like
  • Ticket scalping
  • Cancellation policy
  • Entire experience
#1420908
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I bought tickets to stomp show off Broadway.They could not deliver the e tickets in advance before the show in a timely manner.i had to call them numerous times before the show waiting on the e-ticket .The ticket needs to be printed out and taken to the event .I had to...
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2.0
#1419359
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Vivid Seats - TERRIBLE EXPERIENCE
Vivid Seats - TERRIBLE EXPERIENCE
I read so many good reviews about this company Vivid Seats , so I decided to purchased 4 tickets for The King and I musical in Ft. Lauderdale Florida, I paid $710 , I paid for Orchestra center, when you buy the tickets they guarantees you in writing that the tickets...
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1.0
I didn't like
  • High prices for the cheapest seats available
#1410512
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Contact Vivid Seats

Mailing Address:
Vivid Seats
St 225 West Randolph 30th Floor
Chicago, Illinois 60606
United States
Phone:
(925) 206-3066
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Searched Google for Trans-Siberian Orchestra tickets for Albany, NY on November 28, 2018 at Times Union Center Vivid Seats link appeared and went directly to seat picking page Bought tickets Drove three hours to concert... *** *** COMPANY DAMN TICKETS WERE FOR...
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1.0
#1410145
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