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I purchased two expensive tickets for Radiohead concert through vivid seats that I never received. after I made a phone call they put me on hold for about 45 min I had to talk to 4 different guys to explain the same situation and nothing happened after all and I missed...
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1.2
#1303224
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Purchased $444.00 worth of tickets to see Cubs game at Wrigley on July 6th. First mistake, no instant download. Had them shipped to a UPS lockbox by Wrigley at Vivid's recommendation. Second mistake, no tickets upon arrival. Thus starts the nightmare. Vivid first said...
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#1302569
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2 weeks to receive tickets but paid for overnight delivery. No chance to sign for tickets. Customer service useless. Supervisor stated your tickets value cant compare to other purchases. Your problem that you will be traveling,not our problem. Good luck! stated the...
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2.6
I didn't like
  • Sevice
#1301380
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Ticket collector tried to scan mobile device ticket at gate. Collector said that tickets were already seated. Arrived one hour early. Called Vivid "Customer Service" and on hold for an hour. Their script is that they do not sell tickets. They send an electronic...
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#1300928
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I purchased tickets worth over $500 and before the show even started I was Escorted out of the show. I was not told or made aware of that I cannot be on my phone which I took two seconds to let my people know where we were seated and I was escorted out by 5S Curity...
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1.0
#1297585
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Vivid Seats - Need my tickets I paid for

I confused about how to get my tickets, it says electronic transfer. How do I gain my tickets
#1292002
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Vivid Seats - Sold Bad Tickets (2 sets of 4 day passes) Telluride Bluegrass Festival 2018
Vivid Seats - Sold Bad Tickets (2 sets of 4 day passes) Telluride Bluegrass Festival 2018
We were sold invalid tickets by vivid seats and had to purchase replacements at much higher cost. We also missed a day (one of four days) of the Telluride Bluegrass Festival. In addition, these were a set of two tickets for our daughter and boyfriend who travelled from...
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#1291694
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Vivid Tickets advertised My Fair Lady tickets in a certain section and row, then sent tickets in a different and inferior section and row. I complained to them and they said they are free to send different tickets and they decide if the tickets are comparable so tough...
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1.0
I liked
  • Never deal with vivid again
I didn't like
  • Business practices are highly unethical
  • Misleading website
  • Misrepresentation
#1290839
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Vivid Seats changed my CONFIRMED seats on the day the tickets were delivered (6-15-2018) and their app didn't work at the time. I had bought 4 tickets for a Yankee game which were not in the sun and were undercover in the event of rain. Vivid changed my seats without...
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1.0
#1283143
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Contact Vivid Seats

Mailing Address:
Vivid Seats
St 225 West Randolph 30th Floor
Chicago, Illinois 60606
United States
Phone:
(833) 228-5143
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This website is selling tickets that do not exist. the seller do not own the tickets when they sell them. This is a scam company. we purchased an international soccer game tickets 3 months a head and tried to secure the tickets. AFTER placed the order, the pop up...
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1.0
I didn't like
  • Could not reach anyone to help process my refund
  • Crooks
  • Fraud
#1282914
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