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Pissed Consumer Interviews ?

Charged me $380.00 for 2 box concert seats. Day of concert changed to seats couldn't use on floor far right of stage. Went to box office and bought 2 box seats for $25.00 each. When I bought tickets I received confirmation of 2 box tickets. Month later I printed tickets out and went to concert, was seated 2nd row from front of stage all the way to the right of the 10 foot high curved stage. I was relocated 3 sections away from where I originally was to be seated at the time of purchase. This is called "Bait and switch".
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Vivid Seats - Extreme disappointment & Rip off!

I was charges $247 for 2 tickets to a show at Miller Auditorium. The tickets came and were marked $48. I logged into Miller see the seating and realized I could've gotten tickets right up front 3rd row for $10 more. I am so disappointed in myself mostly for not doing more research but VER DISAPPOINTED that a company would rip a person off like that! By chance they may be willing to make it right I called them but was on hold for >30 minutes circling around and around in a phone tree before someone answered and he simply stated that he could not help me that they mark tickets up to make a profit. Last time I ever order from here and I encourage YOU NOT to as well!!!
Company wrote 0 private or public responses to the review from 1 day ago.
1.6
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money
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I liked
  • Quick delivery
I didn't like
  • Innability to work with consumers
  • Price gouging
  • Deceived
#1422722
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Vivid Seats - Over priced tickets

Ordered tickets through them. Paid about $500 for the tickets. When I downloaded the tickets, the face value for the tickets was just $80. 6 tickets total, 4 at $10 each and 2 at $20 each.
Company wrote 0 private or public responses to the review from Dec 11.
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money
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I didn't like
  • Entire experience
  • Cancellation policy
  • Ticket scalping
#1420908
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I bought tickets to stomp show off Broadway.They could not deliver the e tickets in advance before the show in a timely manner.i had to call them numerous times before the show waiting on the e-ticket .The ticket needs to be printed out and taken to the event .I had to...
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Company wrote 0 private or public responses to the review from Dec 09.
2.0
#1419359
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Vivid Seats - TERRIBLE EXPERIENCE
Vivid Seats - TERRIBLE EXPERIENCE
I read so many good reviews about this company Vivid Seats , so I decided to purchased 4 tickets for The King and I musical in Ft. Lauderdale Florida, I paid $710 , I paid for Orchestra center, when you buy the tickets they guarantees you in writing that the tickets...
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Company wrote 0 private or public responses to the review from Nov 29.
1.0
I didn't like
  • High prices for the cheapest seats available
#1410512
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Searched Google for Trans-Siberian Orchestra tickets for Albany, NY on November 28, 2018 at Times Union Center Vivid Seats link appeared and went directly to seat picking page Bought tickets Drove three hours to concert... *** *** COMPANY DAMN TICKETS WERE FOR...
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Company wrote 0 public responses to the review from Nov 28.
1.0
#1410145
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Vivid Seats - Did I get discount

You didn’t breakdown my order did I get my 10 percent discount did I get a 10 dollar gift card? 4 tickets at 44 dollars each total 207 dollars how did the price get to 207 dollars with discount and where is my gift card coming from?
Company wrote 0 public responses to the review from Nov 26.
#1408512
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I went online and purchased 2 elton john tickets through vivid seats. The price on the seats selected said $155 per ticket when my card was charged 2 tickets cost me $714, a huge price difference from the actual face value of $47.50 per ticket. Also when i printed out...
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Company wrote 0 private or public responses to the review from Nov 26.
1.0
#1408286
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Vivid Seats - I received my tickets and hey are ripped

Vivid Seats - I received my tickets and hey are ripped
No one was talking so I hung up the phone
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 20.
3.1
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Advertised vs Delivered
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#1404576
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Vivid Seats - Pissed customer

Vivid seats Sold me duplicate tickets and I drove 12 hours to go to the game. They let me in because it wasn’t a sold out game. Will never purchase tickets from vivid again.
Company wrote 0 private or public responses to the review from Nov 17.
1.0
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Value for money
Website
#1402737
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Contact Vivid Seats

Mailing Address:
Vivid Seats
St 225 West Randolph 30th Floor
Chicago, Illinois 60606
United States
Phone:
(925) 206-3066
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Vivid Seats - No tickets received!

I purchased two tickets to the FalconCowboy game. Never recieved the tickets. They clained the tickets were transferred but I never received them. Spoke to 5 different customer service members. Nothing resolved. No tickers and out of cash. Will never do buisness again with Vivid seats.
Company wrote 0 private or public responses to the review from Nov 17.
1.1
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1402718
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