filters
state:
Show
city:
Show
product:
Show
Vivid seats is a total RIP OFF! I f I had tickets for a show and wanted to sell them near the event center that is illegal, but Vivid is doing the same thing only on the internet. STAY AWAY FROM THIS VENDER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The...
Read more
1.0
I didn't like
  • Misrepesentation of sale
  • Ticket scalping
#1168265
Reply to reviews
Talk about ripped‼️ It probably would have been great if the concert had not been “postponed”. Not canceled postponed. Meaning that since it’s just postponed we can keep your $800.50. Oh and better yet when you call and try to recover your money, there isn’t any...
Read more
#1167587
Reply to reviews
I went online for the artist presale - thanks to paid promotion, vivid site shows up first when on the browser - this site charged a price that is 2.5 times the ticket price of the presale by the artist and fees that are 2 . 1 times the presale. My fault, I did not...
Read more
1.0
I liked
  • Customer service was good
I didn't like
  • Misleading sales
#1166350
Reply to reviews

Vivid Seats - Deceitful!

Vivid Seats
#1164052
1.0
Details
Anybody that gave this company more than one star is lying!!! This resale company is deceitful do not buy ANYTHING from them! I was sold tickets without being told the date had been rescheduled!!!! Don’t trust them! Please!!! Go to any other site but them! Save yourself the money and trouble!
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Vivid Seats - Ripped off

Vivid Seats
#1162928
Tickets on sale for 50 I bought 2 it came out to 300 plus , Promised seats with no seating area available REFUND WANTED FOR FAKE ADVERTISING
Comment
Show

Vivid Seats - STAY FAR, FAR AWAY!

Vivid Seats
#1158605
1.0
Details
If I could rate less than 1 star, definitely would. Charged $435 for 6 basketball tickets that were really $15 (as printed on the tickets.) Added exorbitant fees that were automatically charged to credit card without the ability to review first, and not itemized on receipt. If you want to buy from a scalper, this is the way to go! Buyer definitely BEWARE.
Comment
Show
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website

Vivid Seats - Don't do it!!

Vivid Seats
#1155832
They won't guarantee you get the tickets until two days before the event and you don't get your money back. Absolutely ridiculous- I told them i needed to know for sure since I'm traveling and they said that my travel plans weren't their concern and I should have read the fine print. I cannot believe this company is still in business
Comment
Show
In early 2016 we were attempting to purchase concert tickets. We had put personal info and credit card info on order form. We never submitted the order but hit the back button on the browser as we decided not to purchase the tickets. The order went through upon hitting...
Read more
#1163323
Reply to reviews
I tried to purchase 2 tickets to a Vegas Golden Knights NHL game the day of the event. Two hours before the event I had not received confirmation of the transaction or the tickets so called Vivid Seats customer service department. I discovered they had the wrong email...
Read more
1.0
I didn't like
  • That i can not get my tickets
  • Uncaring
#1162441
Reply to reviews
Vivid Seats - Tickets for Lady Gaga's concert in PPG Pittsburgh were used by someone else before we got there
Vivid Seats - Tickets for Lady Gaga's concert in PPG Pittsburgh were used by someone else before we got there
In Oct. 9th 2017, I bought two tickets for Lady Gaga's concert in PPG in Pittsburgh on Nov. 20, 2017. They sent us email with link to print our tickets. Since the tickets were not in our names, I called them to find out why and they said it is fine and if we had any...
Read more
Anonymous
Erin12

I had a very similar experience recently. I want to know if you were able to receive a full refund from your credit card company and how long did it take?

1.0
I didn't like
  • Customer service and problem resolution
#1161733
Reply to reviews
I started purchase online for hockey game to be held on 01/05/18. Provided credit card information but never pushed buy button. Backed out because of all the added charges. NEVER received an order summary then and since. Bought tickets at better price on another site...
Read more
2.3
I didn't like
  • Being cheated
#1161339
Reply to reviews
When the ticket pricing was finalized it was double the original cost plus added commission price that was more than the original ticket. This could be a scam but definitely deceiving. I would never use this site again and would advise anyone thinking about it to be...
Read more
#1158356
Reply to reviews
VIVID Seats purchases adds such that they look like a seller of a venue but then direct you away and sell the wrong venue at inflated prices. Other ticket sellers and Art Centers tell similar stories of screwed customers. I purchased tickets for a play in TN only to...
Read more
1.0
#1157603
Reply to reviews
I purchased 8 tickets for the Holiday Bowl. It is several hours before the game and the tickets are not here. Vivid Seats blames UPS. Claims they lost the tickets. I have been telling them that for days but they did nothing but make promises. Now they tell me that they...
Read more
#1157461
Reply to reviews