Most helpful reviews first
Pissed Consumer Interviews ?
Charged me $380.00 for 2 box concert seats. Day of concert changed to seats couldn't use on floor far right of stage. Went to box office and bought 2 box seats for $25.00 each. When I bought tickets I received confirmation of 2 box tickets. Month later I printed tickets out and went to concert, was seated 2nd row from front of stage all the way to the right of the 10 foot high curved stage. I was relocated 3 sections away from where I originally was to be seated at the time of purchase. This is called "Bait and switch".
Purchased tickets for the Monster Tour at $130 each, said service fees will be 14 percent. I went through the process quickly, without carefully reading the small print and fees, they charged me 30 percent service fees!! Called customer service, unwilling to refund....Read more
Company wrote 0 public responses to the review from Jul 23, 2014.
On the 14 of August I purchased 4 tickets to a San francisco giants st louis cardinal game at att park. The price for each ticket was 50.00. I went through the process of buying the tickets and never saw any charges for service fees or download charges. At the end of...Read more
Company wrote 0 public responses to the review from Aug 15, 2016.
I didn't like
- Ripped off not fairly treated unhelpful false advertising
Lebron James and the Cavs came to Cincy last Wednesday night 10/15/14. I would have gotten tickets earlier but my son was supposed to have a soccer game - got cancelled due to rain. He begged for me to try to get us into the game. I found two tickets on Vivid Seats...Read more
Company wrote 0 public responses to the review from Oct 23, 2014.
- Hopefully get my money back
Well for starters I typically do not leave reviews as I understand everyone has their own opinions and others may not agree. However after my experience with this company I feel the need to warn others before they put themselves through the trouble I went through. For...Read more
Company wrote 0 private or public responses to the review from Sep 11.
I read so many good reviews about this company Vivid Seats , so I decided to purchased 4 tickets for The King and I musical in Ft. Lauderdale Florida, I paid $710 , I paid for Orchestra center, when you buy the tickets they guarantees you in writing that the tickets...Read more
Company wrote 0 private or public responses to the review from Nov 29.
I didn't like
- High prices for the cheapest seats available
My Friend and I decided to go to the Chargers vs Bills game. I had no clue why I went with Vivid in the 1st place something told me to stick to what I know(ticketmaster/Stubhub). I had heard some good things about vivid seats and they also make there website seem very...Read more
Company wrote 0 private or public responses to the review from Sep 18.
My tickets were $105each, x's 2 tickets, that equals $210. Ok, shipping and fees equal $184????? How, where, why? I went on this site at the recommendation of a co-worker, why are the same tickets on tickmaster.com $200 cheaper? This is truly a scam. I am still...Read more
Company wrote 0 private or public responses to the review from Oct 01.
I didn't like
Purchased tickets for a Bob Seger concert to be held in St Paul/MN on 11/15/17. This date was cancelled as Bob Seger had health issues. There have been no new dates published. I have requested that Vivid Seats refund the money I paid for the tickets and they refuse....Read more
Company wrote 0 private or public responses to the review from Dec 14, 2017.
When I ordered tickets at the last minute for a concert in July, I was promised Saturday delivery. Through no fault of Vivid, Saturday delivery did not happen. The seller did not send the tickets on time and they just never made it. This is not Vivid's fault, but the...Read more
Company wrote 0 public responses to the review from Nov 09.
first and last time I'll use this company. Purchased tickets in August for an event in November. Went to verify tickets and they weren't in my account. Via e-mail they admit it's their error due to incorrectly entering my e-mail address and assure me it's corrected but...Read more
Company wrote 0 private or public responses to the review from Nov 14.
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