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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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2 comments

Please, anybody looking to buy tickets for an event DO NOT buy from Vivid Seats. They have "***" policy and have no regard for the people, we consumers, that put money in their collective pockets.

Granted, customer service is something long forgotten in the "service" industry, but this company takes it to an entire new low. Run, as fast you can and take your chances with somebody else. When questioning the total of my purchase, their response in not so many words was "tough luck".

Once you hit that check that box and click the submit button there's no going back. Please, go somewhere that may value you and your hard earned money...Vivid Seats clearly does not

Review about: Vivid Seats Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: Full refund.

I didn't like: Aweful, Vivid seats will not work with you.

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Anonymous
#1290871

So it's their fault because you legally agreed to something without reading the exact terms and conditions? That's on you.

Anonymous
Elberton, Georgia, United States #1290076

Agreed. I made a mistake using this site.

Be ware people. Do not purchase from here

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