What a very frustrating ordeal. I purchased presale tickets for Taylor Swift and was price gouged!
I paid $252 for nosebleeds ~ When tickets were open to the public they were literally $148 cheaper! As a single mother I can’t afford a financial hit like that, so I called to ask about a refund and the CSR essentially stated they were a second party vendor and the seller can go above expected market prices. There are no refunds if they exceed the market cost. A very difficult lesson learned ~ especially during the holidays.
I assure you, I will never purchase tickets through them again. Concertgoers beware!
Product or Service Mentioned: Vivid Seats Taylor Swift Concert Ticket.
Reason of review: Pricing issue.
Monetary Loss: $148.
Preferred solution: Price reduction.