Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

It's a platform for scalpers. If you wish to be ripped off, then do buy your tickets here.

They put in the fine print that they are not responsible, they're only a "platform". Easy out from doing and condoning illegal business. Said it was based on market trends, but went to website and saw empty seats. Contacted them and struggled to talk to a person.

Don't call, automation hangs up after playing. My mistake for not buying from reputable source. Thought it was convenient, used vividseats once before, but those tickets came from ticketmaster: IRONY.

My mistake. Fooled me once, learned my lesson!

Product or Service Mentioned: Vivid Seats Event Ticket.

Reason of review: rip off.

Monetary Loss: $270.

Preferred solution: Price reduction.

I didn't like: Scalpers.

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