Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

We bought $1800 worth of concert tickets with assigned rows and seats - they were delivered as SRO's - online rep said we could sell them on their website and buy new ones. There was no reason to think these tickets weren't as advertised - we bought them because there were six together not because they were priced too low to be believed I have bought from Stub HUD and Ticketmaster and never had a problem.

We have notified Amex and they will reverse the charges - save yourself the time and headache - buy tix from a legitimate re-seller. I have never posted a poor online review like this but the rep's attitude and unwillingness to address the issue was complete bs.

Product or Service Mentioned: Vivid Seats Concert Ticket.

Reason of review: Not as described.

Monetary Loss: $1800.

Preferred solution: Full refund.

I didn't like: Bait and switch.

  • U2 Ticket Scam
Company wrote 0 public responses to the review from Mar 22, 2017.
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