Bob Seger Concert in St. Paul, Minnesota
It is now over 4 months since they cancelled the Bob Seger concert in St. Paul, MN and Vivid refuses to refund the tickets. I have contacted them several times.
There is no date for another concert and yet they consider it a “postponement.”
I am not purchasing another ticket through them. And I purchase plenty!
If someone has been successful in getting a refund, I would greatly appreciate learning who you contacted and how you achieved something In which I have been woefully unsuccessful!
I don’t understand the need for 100 words so ignore this. I am just trying to get one hundred words.
Product or Service Mentioned: Vivid Seats Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.
I didn't like: Failure to refund.