Exchange, Refund and Cancellation Policy
Product or Service Quality

Bob Seger Concert in St. Paul, Minnesota

It is now over 4 months since they cancelled the Bob Seger concert in St. Paul, MN and Vivid refuses to refund the tickets. I have contacted them several times.

There is no date for another concert and yet they consider it a “postponement.”

I am not purchasing another ticket through them. And I purchase plenty!

If someone has been successful in getting a refund, I would greatly appreciate learning who you contacted and how you achieved something In which I have been woefully unsuccessful!


I don’t understand the need for 100 words so ignore this. I am just trying to get one hundred words.

Product or Service Mentioned: Vivid Seats Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Full refund.

I didn't like: Failure to refund.

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