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1.0

I recently bought tickets to see Pearl Jam in Toronto, Canada. After traveling to Toronto and meeting my 3 friends whom also traveled to Toronto, we were denied entry to the show due the tickets being duplicates.

Vivid has unsympathetically apologized, and is now investigating the cause of our wasted time. They claim to have a 100% ticket guarantee, which at this point is nonsense.

I would much rather have been provided the service in which I paid for, instead of traveling to Toronto to file paperwork and await the conclusion of their investigation. Vivid claims this is a rare occurrence, which also seems to be a lie, as there was dozens of others whom experiences the same scam for this particular show.

Reason of review: Scammed.

Monetary Loss: $700.

Preferred solution: A full refund and legit tickets to a different Pearl Jam show..

Location: Toronto, Ontario

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Guest

Hello. I was sold fraudulent tickets to a Justin Bieber concert (don't judge it was for my kids).

The tickets didn't work and I had to buy new ones from Reputable agency which was on the premises. They said this happens all of the time. I'm so upset that I'm takthing action tht I think you will want to be a part of.

Strength in numbers. Would please contact me at bsd0519@***.com 310-666-****

Thanks!

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