Vivid Seats - Service Fees Way Too High
The service fees were not apparent until the last screen after submitting, when it was already too late to go back. I contacted someone right away asking to cancel my order which was still "in process" (and it said it would take 48 hours to process).
I let them know that the the fee on the final screen was ridiculous and that I was not going to pay it, but they refused to cancel my order stating that it was already processed and that they have a no refund policy.
Lesson learnt - will never use this company again. I have bought many tickets for multpile events from different sites and have never seen a service fee so high.
Reason of review: Pricing issue.
Monetary Loss: $60.
Preferred solution: Let the company propose a solution.
Vivid Seats Cons: Misrepresentation of sale, Refund policy, Hidden fees.
Location: Richmond, British Columbia
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Please avoid publishing any personal information and promotional content
just wondering how much the service charge was?