I went online for the artist presale - thanks to paid promotion, vivid site shows up first when on the browser - this site charged a price that is 2.5 times the ticket price of the presale by the artist and fees that are 2 . 1 times the presale.
My fault, I did not notice the scam, saw the band and venue, was in a hurry and bought this. They have no refunds or cancellations, even within 15 minutes.
My conclusion, this site is clearly trying to scam customers - misleading site, hidden small print and rip off pricing, with no ability to rectify (I guess this is how they make their money). Buyer beware
Product or Service Mentioned: Vivid Seats Concert Ticket.
Reason of review: Pricing issue.
Monetary Loss: $369.
Preferred solution: Let the company propose a solution.
I liked: Customer service was good.
I didn't like: Misleading sales.