Vivid Seats - They ripped me off.
Charged me $380.00 for 2 box concert seats. Day of concert changed to seats couldn't use on floor far right of stage.
Went to box office and bought 2 box seats for $25.00 each. When I bought tickets I received confirmation of 2 box tickets. Month later I printed tickets out and went to concert, was seated 2nd row from front of stage all the way to the right of the 10 foot high curved stage.
I was relocated 3 sections away from where I originally was to be seated at the time of purchase. This is called "Bait and switch".
Reason of review: Not as described/ advertised.
Monetary Loss: $380.
Preferred solution: Full refund.
Vivid Seats Cons: Bait and switch.
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PONZIE SCAM!! BEWARE I purchased tickets for a Les Miserables and asked for tickets in the terrace left or right.
The left terrace was available but the service rep mentioned it could be row 0 -X in Left Terrace (this is elevated ) . The view is better and you can see the symphany and stage very well.. I was planning on taking my music kids so that they can view the symphany. Weeks later I was sent tickets for main center back row...
THese are terrible seats for kids. I pain over 1000$ for $166 dollar tickets to be seating in seats 7 row behind their $54 tickets. When I called customer service, I was not compensated and was told over and over that this was an upgrade,not a bait and switch and no refund or full credit or ticket exchange will be given. I was cheated 1000$, scammed into paying 3x more for TERRRIBLE seats .They repeadtedly read their shamfrul scripts recting their policy saying this was an upgrade.
What a night mare to be working overtime for kids to sit in seats I never requested and are 10x worse. THIS IS A FRAUDULANT COMPANY who pays staff to repeat their policy over and over without any compensation, They offered a $100 credit and never sent it...
I was SCAMMED . I will gladly pay lawyers to shut this site down or hope to get enough publicity to bankrupt these scam artists.
I feel your pain i was charged $714 for 2 elton john tickets with a face value of $95. I would suggest the illinois Attorney General office or file a complaint at illinoisattorneygeneral.gov This Illinois based company needs to be criminally charged and shut down. They are illegally ripping people off
Horrible company. I know I purchased tickets to Shen Yun and ended up with George Michael tribute tickets.
Called right when I recieved them. All they kept saying was no refunds and I should have read it more closely? How the *** do I type in Shen Yun and end up routed to some Unknown artist? So now $199 in the trash and this concert is Saturday.
Oh but for 20% they could help me resell these useless tickets that I never wanted. How nice! TOTAL SCAM!!! Dispute with Paypal hours after I recieved the incorrect tickets from this company.
Sould have snapped a photo of the original confirmation page not the phony one they sent me. How do they stay in business? I am an extremly loyal customer to companies that treat you right.
Cable company 20 years, cell phone company 15 years, Bank 36 years. This company 1 HOUR and NEVER AGAIN will they have my business or my famiily or my friends!!!
I am so sorry for your experience. I fell for their scam too!
Usually order from another company but saw the seats a bit cheaper for the Eagles. I was surprised when 2 tickets cost $2000. I called back immediately but was told the same thing you were. Turned out it was $436 in fees for them!
I pitched a major fit, I am originally from NJ ), and got a $200 credit. Donโt know what to do with a $200 credit...
It is a horrible experience.
Stop buying tickets from 3rd party websites and stick with the venue website or the original authorized sellers.
Who did you pay all that money to go see ?
And where ?
There is always some โholier than thouโ *** that knows it all! What are you doing on this site if you didnโt get ripped off too??