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1.0

Charged me $380.00 for 2 box concert seats. Day of concert changed to seats couldn't use on floor far right of stage.

Went to box office and bought 2 box seats for $25.00 each. When I bought tickets I received confirmation of 2 box tickets. Month later I printed tickets out and went to concert, was seated 2nd row from front of stage all the way to the right of the 10 foot high curved stage.

I was relocated 3 sections away from where I originally was to be seated at the time of purchase. This is called "Bait and switch".

Reason of review: Not as described/ advertised.

Monetary Loss: $380.

Preferred solution: Full refund.

Vivid Seats Cons: Bait and switch.

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Guest

PONZIE SCAM!! BEWARE I purchased tickets for a Les Miserables and asked for tickets in the terrace left or right.

The left terrace was available but the service rep mentioned it could be row 0 -X in Left Terrace (this is elevated ) . The view is better and you can see the symphany and stage very well.. I was planning on taking my music kids so that they can view the symphany. Weeks later I was sent tickets for main center back row...

THese are terrible seats for kids. I pain over 1000$ for $166 dollar tickets to be seating in seats 7 row behind their $54 tickets. When I called customer service, I was not compensated and was told over and over that this was an upgrade,not a bait and switch and no refund or full credit or ticket exchange will be given. I was cheated 1000$, scammed into paying 3x more for TERRRIBLE seats .They repeadtedly read their shamfrul scripts recting their policy saying this was an upgrade.

What a night mare to be working overtime for kids to sit in seats I never requested and are 10x worse. THIS IS A FRAUDULANT COMPANY who pays staff to repeat their policy over and over without any compensation, They offered a $100 credit and never sent it...

I was SCAMMED . I will gladly pay lawyers to shut this site down or hope to get enough publicity to bankrupt these scam artists.

Bradley B Fpa
reply icon Replying to comment of Guest-1515757

I feel your pain i was charged $714 for 2 elton john tickets with a face value of $95. I would suggest the illinois Attorney General office or file a complaint at illinoisattorneygeneral.gov This Illinois based company needs to be criminally charged and shut down. They are illegally ripping people off

Wanda Gbr
reply icon Replying to comment of Guest-1515757

Horrible company. I know I purchased tickets to Shen Yun and ended up with George Michael tribute tickets.

Called right when I recieved them. All they kept saying was no refunds and I should have read it more closely? How the *** do I type in Shen Yun and end up routed to some Unknown artist? So now $199 in the trash and this concert is Saturday.

Oh but for 20% they could help me resell these useless tickets that I never wanted. How nice! TOTAL SCAM!!! Dispute with Paypal hours after I recieved the incorrect tickets from this company.

Sould have snapped a photo of the original confirmation page not the phony one they sent me. How do they stay in business? I am an extremly loyal customer to companies that treat you right.

Cable company 20 years, cell phone company 15 years, Bank 36 years. This company 1 HOUR and NEVER AGAIN will they have my business or my famiily or my friends!!!

Illiana Hfg
reply icon Replying to comment of Wanda Gbr

I am so sorry for your experience. I fell for their scam too!

Usually order from another company but saw the seats a bit cheaper for the Eagles. I was surprised when 2 tickets cost $2000. I called back immediately but was told the same thing you were. Turned out it was $436 in fees for them!

I pitched a major fit, I am originally from NJ ), and got a $200 credit. Donโ€™t know what to do with a $200 credit...

Guest
reply icon Replying to comment of Guest-1515757

It is a horrible experience.

Guest

Stop buying tickets from 3rd party websites and stick with the venue website or the original authorized sellers.

Who did you pay all that money to go see ?

And where ?

Illiana Hfg
reply icon Replying to comment of Guest-1396233

There is always some โ€œholier than thouโ€ *** that knows it all! What are you doing on this site if you didnโ€™t get ripped off too??

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