Vivid Seats - Very bad ticket brokerage firm. DO NOT USE THEM. Use Stubhub and Goldcoast ticket brokerage firm
bad ticket brokerage group. We had purchased tickets to a white sox game and it was a day night double header.
we had purchased tickets for the night game were sent tickets for the day game and when we got to the game we were informed that the tickets were for the day game which had already ended. WE ended up having to purchase tickets at the box office at U.S. cellular field in order to get into the game. When contacting Vivid tickets to get a refund we were informed that it was not their responsibility and therefore it was not their error and that we would not get a refund.
I have purchase many tickets on line and was aware of the day night double header and knew when I purchased the tickets that I was purchasing them for the evening game not the day game. Vivid Seats is not a very reputable organization that would not take responsibility for their mistake.
Use stubhub and gold coast tickets for your ticket purchases. They are much more reputable and take responsibility for their actions when an error is made
This person wrote the review because of order processing issue of vivid seats baseball ticket from Vivid Seats. Reviewer claimed that he or she wants Vivid Seats to read this review and look into the issue (if any).
The most disappointing in user's experience was way this company lies, ripoffs, uncaring and misinformation. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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