I bought tickets to a baseball game, they offered four and i only wanted two. They said I could buy only two but the option must have been hidden.
Ended up paying twice as much for 4 tickets instead of the two that I wanted. Emailed and called customer service and they told me I was out of luck and I can resell on the site and they'll take 10% of my money! No customer service at all, only focused on taking money.
Still trying to resell, not trusting this site. Terrible service and overall a very terrible ticket experience.
Product or Service Mentioned: Vivid Seats Baseball Ticket.
I liked: Ease of website.
I didn't like: Uncaring, Customer service.