Product: Vivid Seats Basketball Ticket Clear all filters (10 of 10 reviews match)
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Vivid Seats - Tickets lost

Need someone to call me about what to do about lost tickets
Product
Vivid Seats Basketball Ticket
#1181540
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DO NOT use this site.They use illegal practices like Switch & Bait. I had printed tickets in my hand and they chose to "invalidate" them prior to my event. They "upgrade' they pushed on me were WORSE seats than I had paid $365 for. I told them I would not use the...
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1.0
Product
Vivid Seats Basketball Ticket
#1065478
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I have shopped with vivid seats for years and spent thousands of dollars in tickets from their site. I never had a problem until recently. I was unable to get into my game that I bought the tickets for. On their website it says 100% money back guarante, that is a lie...
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Anonymous
Karen

We had a similar experience trying to get into the NCAA tournament in Orlando with tickets that we purchased through Vivid. Just curious as to what their justification was to...

2.0
Product
Vivid Seats Basketball Ticket
#1022777
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When I picked up the tickets at the T-mobile Arena tent, they gave us the wrong tickets.I just had a knee surgery and I was haveing a hard time walking and I was using a cane and we couldn't find our seats even though we asked many ushers and supervisors where our seat...
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Product
Vivid Seats Basketball Ticket
#1020389
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I went online to buy tickets for the Harlem Globetrotters for Seattle, wanted to take my Grandson's and daughter, I wanted to get some good seats so i went through the recommended web site on the Harlem Globetrotters web site VIVID SEATS. I saw the seats i wanted and...
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1.0
Product
Vivid Seats Basketball Ticket
#1010165
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Vivid Seats - Hidden Fees
Vivid Seats - Hidden Fees
Bought tickets to a basketball game.I only saw the total once they had charged my credit card and I noticed an additional $40 in charges. I looked at the detail receipt. The detail receipt only has the total amount they do not tell you that there is a $30 service...
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3.0
Product
Vivid Seats Basketball Ticket
I liked
  • Easy to find tickets you want
I didn't like
  • Misleading checkout process
#1001332
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(wtf) I said how can I be lied to about where my tickets were located and you guys can get away with that? She said she would have "Quality Control" listen to the call and determine if I was lied to. Then I said, Well how does that help me now when my game is tonight? Dealing with Vivid Seats...
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1.9
Product
Vivid Seats Basketball Ticket
I didn't like
  • Total experience was a nightmare
#998433
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I have bought 2 tickets ( one for game 3 and one for game 6) from vivid seat for 2016 Toronto raptors playoff.few days later, I looked at my credit card and I notice huge jump from the purschase price ! I've tired to contact vividseats but to my surprise I found them...
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1.0
Product
Vivid Seats Basketball Ticket
I didn't like
  • Vivid seats are thieves
  • Misleading purchasing practices
  • Vivid seat un
#854406
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I went to purchase tickets to Lakers vs Warriors on 3/6. They vi id seats.com sold me a ticket but I never got a confirmation. I got the reciept of purchase and they actually withdrew the cash from my bank. I called about the delivery of the tickets when I was promptly...
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Anonymous
anonomouse

Thanks and and sorry to hear about this!

Product
Vivid Seats Basketball Ticket
#804224
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My boyfriend and I went to go see a basketball game that was 2 and a half hours away. We did not receive the tickets for our event until it was halfway over. When I called to get a refund, they said they made no error and would not give us any money back. They did not...
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1.3
Slippery Rock, Pennsylvania
Product
Vivid Seats Basketball Ticket
#631314
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