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1.0

I bought tickets to surprise my boyfriend for his birthday and vivid seats had given me nothing but a run around. They changed the date of when my tickets were supposed to arrive by three times!

Not only that, but when I called to ask for a refund on the tickets considering no one could give me a set date of when my tickets would arrive and the event was approaching quickly, they refused a refund and gaurunteed my tickets would arrive an hour before my event was to start. AN HOUR. Vivid seats is a huge money scam. By far the worst experience buying concert tickets.

I will be calling my credit card company and reporting vivid seats to them seeing as they have gaurunteed me three times that my tickets would arrive by a certain date and have failed to show all three times. So now I'm left hoping that they show up an hour before the event....

Reason of review: Bad quality.

Location: Edmonton, Alberta

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