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I bought tickets to a Sept 18th twenty one pilot's concert for my daughter in March. I've been contacting their customer service daily for the last week trying to get the tickets or instructions to get the tickets.

It's now the 16th and I've gotten no answers from vivid and no tickets. This site has to be a scam.

I'm going to file a complaint to the state attorney general and the better business bureau.

Product or Service Mentioned: Vivid Seats Concert Ticket.

Reason of review: Poor customer service.

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They said they have the Better Business Bureau backibg their bussiness when I called about tickets. And they also said money back guaranteed.

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