Product: Vivid Seats Event Ticket Clear all filters (0 of 67 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Vivid Seats - Complete crap

My first ever purchase from the website instead my reliable stubhub and i am never coming back. Not only did they submit my PAID order for cancellation but i was told i would not get my money back for 3-5 business days! I paid i had my confirmation number and now im missing money and i won't even get my tickets screw you vivid seats! Your pathetic!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Vivid Seats Event Ticket
I didn't like
  • That my order was cancelled and payment still taken
#1229469
Reply to reviews
I purchased tickets from vivid seats on the 23rd of December. Days later we noticed the tickets were not good angles so we decided to get a refund. They said they did not do refunds but could resale them. Once I resold them, days later I received the amount and was...
Read more
1.0
Product
Vivid Seats Event Ticket
I didn't like
  • Policies
  • Confusion of reselling
  • Customer service
#1221077
Reply to reviews
Show

Vivid Seats - Want to talk with someone

I want to know why there are not seat numbers on my tickets. Says section B3 Row 40 no seat numbers
Product
Vivid Seats Event Ticket
#1200427
Reply to reviews
Vivid Seats had sold me tickets that they did not have access to. And to add insult to injury, I was told by Vivid Seats customer service that I would have to fill out a form they would send me within 48 hours and then wait another 3-5 days while they complete their...
Read more
1.0
Product
Vivid Seats Event Ticket
#1197123
Reply to reviews
Their pricing practices have to be illegal and it is only a matter of time before they end up in another class action lawsuit.Their pricing is misleading and if you don't read the "fine" print (as most of us don't) then you're in for a big surprise when you get the...
Read more
Anonymous
Eugene Ellington

Does anyone know if there is an open class action lawsuit against Vivid? I was warning a couple of friends about Vivid’s business practices and they said they had a similar de...

Maclesha
Maclesha

Call again. You will find the right manager,and he'll make it right.

1.2
Product
Vivid Seats Event Ticket
#1178950
Reply to reviews
Decided to surprise my wife with tickets and was on Vivid seats web site and was asked to register as an account. As soon as I did this they automatically charged my credit card without viewing the order before finalizing the transaction. I called them right back and...
Read more
Product
Vivid Seats Event Ticket
#1138699
Reply to reviews
We bought Disneyland Halloween ticket form Vividseats a month before the event, the reason we bought from Vividseats but not directly from Disneyland because the night was sold out and we only one ticket short for families so we paid almost double for one ticket, we...
Read more
1.0
Product
Vivid Seats Event Ticket
I didn't like
  • Sold us not valid ticket
#1113094
Reply to reviews
Show

Vivid Seats - TSO Experience 2016

Paid almost 1k for 4 tickets. Were lost in delivery. Weren't tedivered until 2hrs b4 the event. But once there the seats were PERFECT!!! All 4 seated together and center stage 12 rows back. So even if there is an issue it seems that they work minor miracles to correct them.
4.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Vivid Seats Event Ticket
#1104550
Reply to reviews

Bait and switch and hidden fees.I clicked to buy a single ticket in a decent section and got a much worse section. Seems there is a little note that the seller has the right to "upgrade" the ticket, but this was the opposite. Customer lack of Service said money went...
Read more
1.4
Product
Vivid Seats Event Ticket
I liked
  • Selection process felt very descriptive
  • It was easy to go through the menu but looks can be deceiving
I didn't like
  • I did not get what i clicked on to buy
  • Fraud
  • Refund policy
#1103494
Reply to reviews

I purchased 3 tickets for a event for $98.00 each and they changed me 72.09 for service charge and 6.95 for email delivery.They never showed the charges while buying the tickets neither they sent me the information in mail why they charged me extra till I confronted...
Read more
Anonymous
Anonymous

Their aren't hidden fees, you just didn't read the whole page.

1.0
Product
Vivid Seats Event Ticket
#1076765
Reply to reviews