Product: Vivid Seats Event Ticket Clear all filters (0 of 72 reviews match)
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Vivid Seats - Extreme disappointment & Rip off!

I was charges $247 for 2 tickets to a show at Miller Auditorium. The tickets came and were marked $48. I logged into Miller see the seating and realized I could've gotten tickets right up front 3rd row for $10 more. I am so disappointed in myself mostly for not doing more research but VER DISAPPOINTED that a company would rip a person off like that! By chance they may be willing to make it right I called them but was on hold for >30 minutes circling around and around in a phone tree before someone answered and he simply stated that he could not help me that they mark tickets up to make a profit. Last time I ever order from here and I encourage YOU NOT to as well!!!
1.6
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Vivid Seats Event Ticket
I liked
  • Quick delivery
I didn't like
  • Innability to work with consumers
  • Price gouging
  • Deceived
#1422722
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Vivid Seats is a scam and I wish I had done my homework before buying tickets. I did not ask for a refund on my mobile tickets, I simply wanted to relist them on the site. They took my listing, and then they did not show as available for sale. After and endless...
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1.0
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Vivid Seats Event Ticket
I didn't like
  • Misleading information
#1397096
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Vivid Seats - Vivid sucks ***

My daughter and her 2 friends purchased tickets for Drake on Sept. 27, 2018, in Dallas, TX. Tickets were 250 dollars each so you do the math. They could not get in because the bar codes showed to have already been used. They were on hold with Fred Flinstone from Vivid through the entire opener of Migos. SMFH You are seriously better off purchasing tickets from a *** scalping tickets then these jokers of so called ticket sales.
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Vivid Seats Event Ticket
#1368370
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Vivid Seats and many of the other secondary sights have drove up ticket prices on events by buying out the event then selling the tickets for double and more! I bought my tickets to Hamilton in Chicago from Vivid Seats and I paid $257.00 per ticket. I didn't look at...
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Vivid Seats Event Ticket
#1336861
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I was ticketing shopping for an event on multiple sites, going so far as to put tickets in my "cart" to get an accurate price with fees attached. I settled on purchasing through Vivid because they ended up being a few dollars less than the competitors. I purchased 2...
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2.0
Product
Vivid Seats Event Ticket
I liked
  • Price comparisons
  • Seat views
I didn't like
  • Company policies
  • Customer service
  • Misleading sales process
#1329830
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Vivid Seats - Complete crap

My first ever purchase from the website instead my reliable stubhub and i am never coming back. Not only did they submit my PAID order for cancellation but i was told i would not get my money back for 3-5 business days! I paid i had my confirmation number and now im missing money and i won't even get my tickets screw you vivid seats! Your pathetic!
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Vivid Seats Event Ticket
I didn't like
  • That my order was cancelled and payment still taken
#1229469
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I purchased tickets from vivid seats on the 23rd of December. Days later we noticed the tickets were not good angles so we decided to get a refund. They said they did not do refunds but could resale them. Once I resold them, days later I received the amount and was...
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1.0
Product
Vivid Seats Event Ticket
I didn't like
  • Confusion of reselling
  • Customer service
  • Policies
#1221077
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Vivid Seats - Want to talk with someone

I want to know why there are not seat numbers on my tickets. Says section B3 Row 40 no seat numbers
Product
Vivid Seats Event Ticket
#1200427
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Vivid Seats had sold me tickets that they did not have access to. And to add insult to injury, I was told by Vivid Seats customer service that I would have to fill out a form they would send me within 48 hours and then wait another 3-5 days while they complete their...
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1.0
Product
Vivid Seats Event Ticket
#1197123
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Their pricing practices have to be illegal and it is only a matter of time before they end up in another class action lawsuit.Their pricing is misleading and if you don't read the "fine" print (as most of us don't) then you're in for a big surprise when you get the...
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Anonymous
Eugene Ellington

Does anyone know if there is an open class action lawsuit against Vivid? I was warning a couple of friends about Vivid’s business practices and they said they had a similar de...

Maclesha
Maclesha

Call again. You will find the right manager,and he'll make it right.

1.2
Product
Vivid Seats Event Ticket
#1178950
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