Product: Vivid Seats Football Ticket Clear all filters (0 of 31 reviews match)
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Vivid Seats - I received my tickets and hey are ripped

Vivid Seats - I received my tickets and hey are ripped
No one was talking so I hung up the phone
3.1
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Advertised vs Delivered
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Vivid Seats Football Ticket
#1404576
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Vivid Seats - Pissed customer

Vivid seats Sold me duplicate tickets and I drove 12 hours to go to the game. They let me in because it wasn’t a sold out game. Will never purchase tickets from vivid again.
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
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Vivid Seats Football Ticket
#1402737
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Vivid Seats - No tickets received!

I purchased two tickets to the FalconCowboy game. Never recieved the tickets. They clained the tickets were transferred but I never received them. Spoke to 5 different customer service members. Nothing resolved. No tickers and out of cash. Will never do buisness again with Vivid seats.
1.1
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Vivid Seats Football Ticket
#1402718
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I ordered tickets through VividSeats for the Detroit Lions on October 21, 2018 for a game on the 28th. It is now 2:30 PM on Friday, October 26, 2018 and I still do not have my tickets. I have sent several emails and received one response which was not helpful at all....
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1.0
Product
Vivid Seats Football Ticket
I didn't like
  • Entire experience
#1389255
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I ordered tickets from Vivid Seats 11 days before my event. About 5 days before my event, I began contacting Vivid Seats via their online "chat"feature and phone because I hadn't received my tickets electronically. Never could reach a live customer service agent via...
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1.0
Product
Vivid Seats Football Ticket
I didn't like
  • No customer support did not receive the tickets i paid for
#1386618
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Vivid Seats - Price is ridiculous, what did I pay an extra $184 for?
My tickets were $105each, x's 2 tickets, that equals $210. Ok, shipping and fees equal $184????? How, where, why? I went on this site at the recommendation of a co-worker, why are the same tickets on tickmaster.com $200 cheaper? This is truly a scam. I am still...
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1.0
Product
Vivid Seats Football Ticket
I didn't like
  • Price
#1370746
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My Friend and I decided to go to the Chargers vs Bills game. I had no clue why I went with Vivid in the 1st place something told me to stick to what I know(ticketmaster/Stubhub). I had heard some good things about vivid seats and they also make there website seem very...
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Anonymous
Joel

same issue with same results....we should all start a class action lawsuit....I just want what I paid for....nothing more

Anonymous
Debbie Allington

I have called three times today. We apparently are not the first people this has happened to. They all repeat the same script. The last person I just spoke with, IZZY, hung up...

Product
Vivid Seats Football Ticket
I didn't like
  • Misleading information
  • Price scams and scalping
  • Web site and customer service
#1358914
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I used to use and like VividSeats because their fees were lower than Stubhub. Now they hide their fees until you get ready to pay and fees are roughly 35% of the ticket price. For example, a $40 ticket has a $11 "ticket fee" and a $7.50 "electronic delivery fee". There...
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1.6
Product
Vivid Seats Football Ticket
I didn't like
  • Deceptive advertising
  • Fees
#1350795
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I browsed for Raiders tickets on this website, but decided to go with Ticketmaster for better seats, so I cancelled my transaction. They still tried to charge me for tickets I didn’t receive. I called my credit card company and had them decline the transaction....
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SoupyJackRussel
SoupyJackRussel

I am starting to agree with you.

1.0
Product
Vivid Seats Football Ticket
I didn't like
  • Impossible to contact customer service
  • Receiving lots of last minute and unclear information
  • Not getting my tickets delivered
#1348713
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Bought 4 tickets in July for a Sept 1 football game at a huge markup. Received the paper tickets via UPS on Aug 29 - went to the game and tickets didn't work. Called Customer Service and they tell me they were notified by the seller that tickets were not valid. BUT...
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Product
Vivid Seats Football Ticket
#1347137
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