Featured Not resolved

I purchased 2 tickets for the Navy SMU game which they posted on their site was at 8 p.m.Saturday November 26th.

I have screenshots to verify this. 2. They sent me verification of my purchase and verification the date was November 26th 8 p.m. at the Mustang Stadium SMU.

On Saturday the 26th I find out the game is at 2:30 p.m. I asked for a refund due to the fact I was working and they told me they never sent me the verification that it was at 8 p.m. however I forward them the email that states that they still turn me down. This company is fraudulent dishonest and deceitful and don't even think they have 100% customer satisfaction or guarantee.

You would be a fool to buy from them I have never felt so ripped off in my life and they blatantly lie to you. Please review the evidence below.

Judge for yourself.Beware do not deal with the fraudulent company as Vivid Seats.

Review about: Tickets To The Navy Smu Football Game.

Review #962365 is a subjective opinion of a user.

Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Advertised vs Delivered
Value for money
Price Affordability
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Vivid Seats?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Naples, Florida, United States #1252558

It is possible the game got pushed up. Did you ever check your SPAM folder for the confirmation and notification?

Like the other person said, just file a chargeback and be done with it.

West Roxbury, Massachusetts, United States #1249427

so then goto your cc company and institute a charge back

why waste your time complaining about something so easily taken care off offline rather than wasting time here?

You May Also Like

Vivid Seats - Raging pissed!!! Never again!!! Vivid Seats "I purchased not one but two Electric Daisy Carnival tickets. Highly over priced but I expected that for a resale website. What I'm pissed about is the fact that they..." Read more Vivid Seats - Poor Customer Service Vivid Seats "Customer service refused to give a refund and knew nothing about the venue. I say do what McDonalds will be doing in the future. Get rid of your so..." Read more Vivid Seats Ticket Sales Review Vivid Seats "Bought tickets to see tool in little rock, bought tickets 7/9/16 (concert was 10/28) at time of purchase they said tickets would be instant download pdf. After purchase got email..." Read more Vivid Seats - Fraudulent Tickets Vivid Seats "I purchased tickets to a show and was denied entry at the show due to the tickets being fake/fraudulent. The box office stamped Void on the tickets. Also,..." Read more Color By Pascale - SCAM Color By Pascale "I ordered $60 worth of products. I received tracking info. Seemed fine until it delivered my package to South Carolina. I live in New York City. Zero response from the..." Read more Case Boss - My Items has not yet arrived from 16th May 2017 Case Boss "I'am here expressing my frustration as I was being informed that the Item will be shipped from 2-4 weeks time. But from 16th May until now, the Items has not..." Read more Coleman Furniture - Horrifying experience Coleman Furniture " purchased my sofa on April 23, 2017. I received a recliner sofa and love seat where the sofa has a gap between the base and the back.I sent over..." Read more Ezbuy - Faulty item - collect, return and collect??? Ezbuy "Ezbuy delivered a spoiled drawer. Firstly, its bulky - yes i chose self collection to save on cost. Being asked to BRING BACK to the warehouse / collection point. Hello?..." Read more