Update by user Oct 28, 2014
Vivid Seats cares! Thank you for your speedy response to my issue.
I recognize how your company went above and beyond to resolve my concerns. Your customer service is a greatly appreciated.
Original review posted by user Oct 15, 2014
I was very surprised and disappointed with my first time experience with vividseats. Beware of service fees!
My once a year mother daughter game has now turned into a nightmare. I've never been charged a fee of $145.54 for two tickets. Immediately after I purchased I called customer service to be told all sites have similar fees. Wrong: stubhub $49.96, ticketzoom $30.00, findticketsfast $50.00 and eBay no fee.
All for the same ticket price and day. I'm a very unhappy mother, and will never use vividseats again.