Purchased 2 seats 05/02/2015 for "Dancing With The Stars" event in Cherokee Casino on June/27/2015. Paid $818.55 for great seats in section 202.
I was promised tickets by 06/23/2015.
None had arrived? Called Vivid and was told tickets I would be available for download tickets the day of the event. The morning of the event Vivid calls and tells me my seats purchased over a month prior were not available? I was offered seats in the back row of the balcony section.
There attitude was take it or leave it! I was PISSED!
I've made special plans for the romantic occasion for my wife and I over a month in advance only to get a pair of seats no one else wanted. I'll never use Vivid seats again!
Reason of review: Terrible customer service with no offer of price reduction or comp!.
Monetary Loss: $500.
I didn't like: Misrepresentation of sale.