We bought our theater tickets through Vivid Seats. Not at all as advertised or billed.
These tickets were for a If Then matinee in San Francisco. Since Idina Menzel was these star we wanted to secure tickets. Unfortunately, the theater would not sell directly. Vivid Seats charged over $215.00/ticket for lousy tickets on the second to last row on the balcony with an actual face value of $60.00/ticket.
These tickets were supposed to be in the mezzanine second row. Additionally, they charged us a FedEx fee for tickets that were emailed and never sent! Never again!
Beware of this ripoff scam. From the other reviews this seems to be their business model.
This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Vivid Seats. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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