Edwards, Colorado
Not resolved

Do not use this company - ever. In short, they do not deliver and string you along so that you think you will be receiving the tickets you thought you purchased, until they pull the rug out from under you on the day of the event with tickets that are of less value and empty promises of refunding shipping and service fees.

I had to contact them several times to receive any tickets at all. We ended up with seats in folding chairs in the wheelchair section valued at $43 less than what I paid per ticket, 20 rows behind where we should have sat.

These guys are crooks.

This person wrote the review because of "tickets received not as described or as ordered" of event tickets from Vivid Seats. Reviewer claimed that he or she lost $129 and wants Vivid Seats to read this review and look into the issue (if any).

The most disappointing in user's experience was misrepresentation of sale, customer service, service and refund policy. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Vivid Seats for you to read. This information may help you with your purchase decision.

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