1 comment
Not resolved

I recently was fraudulently charged over $450 to my credit card for some Rollings Stones tickets, and the person who stole my credit card information purchased them from Vivid Seats.(I have attached a copy of the bill--the charge is on page 2.) I called Vivid Seats to ask for any information they had about the fraudulent charges--for instance, what city they were made from, and what email address the perpetrator used.

Related: Vivid Seats Jacksonville Jaguars And Indianapolis Colt Review

Vivid Seats insisted that I had indeed bought the tickets myself, and I could not convince them otherwise. I asked them to delete the fraudulent Vivid Seats account that the perpetrator had registered in my name, and to my shock, the manager at Vivid Seats refused.

I posted a negative review on another website, and Vivid Seats had it taken down, claiming that I was never one of their customers.Apparently, I'm only their customer when it suits them.

Review about: Vivid Seats Concert Tickets.

I didn't like: Fraudulent, Poor customer service.

Review #682345 is a subjective opinion of a user.

1.0
Customer service
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Vivid Seats Manager
Reason of Review / Monetary Loss Account security issue / $457
Preferred solution The company should delete the fraudulent account used to purchase goods in my name

Had an Experience with Vivid Seats?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Zigs96
#1027627

They are the worst!Best of luck to you--I would definitely contact the Better Business Bureau or State's attorney offive.

THat's what we will be doing.

THis is the worst company I've ever had to deal with.

You May Also Like

Vivid Seats - Over-charged for ACDC tickets Vivid Seats "I'm not exactly sure how I wound up on Vivid Seats when purchasing these pair of ACDC tickets online, back in March, as a birthday present to myself. If I'm..." Read more Vivid Seats - WE COULDN'T SEE THE STAGE! Paid $500 and wasn't warned! BE CAREFUL! Vivid Seats "I spent $500 for tickets to ADELE for my sister's birthday. When we took out seats I could see lots of lighting equipment OBSTRUCTING THE STAGE. ( SEE the lights..." Read more Vivid Seats - Raging pissed!!! Never again!!! Vivid Seats "I purchased not one but two Electric Daisy Carnival tickets. Highly over priced but I expected that for a resale website. What I'm pissed about is the fact that they..." Read more Vivid Seats - Scalpers! Vivid Seats "This company completely rips you off! I paid $289.77 for two tickets for the event and was sent a prepaid credit card valued at $154.56! Thats a $135.21..." Read more Castle Windows - Broken seals around window panes Castle Windows "Our windows were installed August 10,2004 from your company that was located at 200 Prosperity Drive in Knoxville Tenn. 865-588-6888 that no longer exists. We had made several complaints, which..." Read more Guess - Poor quality bags that is not worth even $10 Guess "Absolutely horrible quality bag. The handles were peeling off within one week of use. I was very surprised given that they are supposed to a well known brand. I have..." Read more Mor Furniture For Less - DON'T BUY FURNITURE PEELS! Mor Furniture For Less "We bought a sectional and a year later it started to peel, we spoke to an employee from Mor and they didn't care, he basically call us liars. We are..." Read more Levin Furniture - Leather scratches too easily and arm is falling off recliner Levin Furniture "Purchased in 11/2015 to replace fabric sofa, loveseat and recliner. Spent over 4K on all Total with $700+ custom order recliner to match. Recliner left arm is put together with..." Read more