Purchased tickets with Vivid Seats on June 24, 2015 for September 20 concert out of town. Show up at the concert, tickets invalid, impossible to reach an agent, missed the concert.
Out of town expenses $750. Vivid Seats made it sound like they had reissued the tickets and told me they had tried to reach me since August. That is complete BS - nobody emailed me or called me. Worst business ever, missed the concert, ruined the trip, and out $750 because of them.
DO NOT USE UNDER ANY CIRCUMSTANCES. They will take your money, and you are going to miss the show or have a terrible experience somehow.
Product or Service Mentioned: Vivid Seats Concert Ticket.
Reason of review: Bad quality.
Monetary Loss: $750.
Preferred solution: Figure it out.