Product: Vivid Seats Show Ticket Clear all filters (0 of 24 reviews match)
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Vivid Tickets advertised My Fair Lady tickets in a certain section and row, then sent tickets in a different and inferior section and row. I complained to them and they said they are free to send different tickets and they decide if the tickets are comparable so tough...
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1.0
Product
Vivid Seats Show Ticket
I liked
  • Never deal with vivid again
I didn't like
  • Misrepresentation
  • Misleading website
  • Business practices are highly unethical
#1290839
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I just purchased on February 23 three tickets for a show on August 30 2018 in Los Angeles.After the purchase, I was informed that I had tickets on a section and row but that the seller could not give me seat numbers because it was "Zone Seating". Who has heard about...
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1.0
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Vivid Seats Show Ticket
#1198494
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Will not use vivid seats again

John Mayer cancelled in SF for Dec show, emaergency surgery. understandable He was able to continue later shows currenly scheduled, he is so booked through next year what is the likely hood of it being rescheduled and how many years later will we have to wait? Sounds lime from other posts they dont handled rescheduled events very well either. Wont purchase again and keep fingers crossed for a future show to not be out 800$!!!!
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Vivid Seats Show Ticket
#1155857
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I purchased my tickets almost two months before the show, got an email after purchasing stating that my tickets would be released on or before the date of the show.Unfortunately they didn't state this ahead of time or I wouldn't have purchased the tickets, I asked...
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Anonymous
Ali Riler

Same story here. They do not answer questions, will not answer their chat option, just have computer generated responses with fake names.

1.9
Product
Vivid Seats Show Ticket
I didn't like
  • Poor callback followthrough
  • Not getting tickets until the day of the show
  • Lying customer service agents
#1024181
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Resolved
Company fraudulently sold "Official Tickets" for a show that hadn't gone on sale yet.Charged nearly $700 then when they secured tickets gave me four $55 tickets. Realized it was a scam as soon as the transaction was processed and they said I don't actually get tickets...
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Anonymous
Anonymous

this exact same thing just happened to me. except they charged me in us dollars and NOWHERE throughout the process was this indicated. i even have the receipt that NoWHERE has...

Anonymous
Anonymous

Nope, your fault for thinking you could buy whatever tickets you wanted at face value. Vividseats is not a scam. Don't blame them for your stupidity. I wish I could get things...

1.7
Product
Vivid Seats Show Ticket
I didn't like
  • Deceptive marketing
  • Misleading information
  • Deceptive website and getting ripped off
#1008811
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Vivid Seats - Show Ticket Review

Purchased tickets with cdn funds. Asked why i was charged $500 for $360. Was reminded about the exchange rate. Yes I was *** and didnt think it was so high. Asked if theyd buy em back as a joke. Was told no, go enjoy the show and they disconnected from chat. Exactly like that. Just found it a bit rude is all. Sounds like they have issues with over charging all the time. I will def let bbb know about it.
1.7
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Vivid Seats Show Ticket
#1008609
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I was connected to her again and after a couple requests by me to acknowledge she was there, she responded 9 minutes later. So far I haven't gotten verification that the name is changed and I just hope this site isn't a complete fraud and failure, I will never put the words vivid seats...
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Vivid Seats Show Ticket
#1006532
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Vivid Seats Show Ticket Review

Straight up scalpers. Very misleading. Pay extra money for better seats. Go to show whole show is just general admission first come first serve. Pure bs
Product
Vivid Seats Show Ticket
#990483
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I listed tickets on Vivid Seats for the Broadway show, Hamilton, several months before the show date. I kept checking the listing to make sure my pricing was in line with other listings. One day, my listing mysteriously disappeared. The tickets still showed under my...
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Vivid Seats Show Ticket
#907138
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I am in Canada and the page is not clear that all purchases are in US$ (it is buried in the terms and conditions). 4 tickets to a comedian at a Canadian Casino for over $1000 in Canadian funds!!!!! The tickets were originally sold in Canadian funds for $105!!! $600...
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1.0
Product
Vivid Seats Show Ticket
I didn't like
  • Company sucks
#847222
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