Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
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Costumer service is like talking to a scripted robot, they have no care or concern for the mishap and misleading conduct their company sets forth, to resolve the matter at hand. Warning to any future buyers, these people don't even possess the tickets they sell but yet hold them out as a pre sale kinda deal..

then when you recode your tickets ironically the day they hit the box office.. you learn you've been charged 2/3 more than you would've had you waited to buy them the release date. .. A big scam they're doing you no favors!

Don't ever shop with a third party is like online scalping! !

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Vivid Seats. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Vivid Seats.

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