Product: Vivid Seats Website Clear all filters (22 of 22 reviews match)
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Along with the countless reviews of them ripping off their customers with an absurd amount of hidden and misleading fees, I do not recommend anyone sell their tickets on Vivid seats. I received an email that had told me my tickets had sold. I was at work at the time...
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1.0
Product
Vivid Seats Website
I didn't like
  • That they are extremely misleading
#1014009
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It was the first time I've used the site.I was going through the process of setting up an account and an order was automatically processed for the tickets. I've purchased hundreds of tickets through other more well known sites and have never had a problem. Calling...
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1.7
Product
Vivid Seats Website
I didn't like
  • Lack of disclosure ticket pricing currency
  • Misleading checkout process
#1000930
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I had a very bad experience with Vivid seats. I hadn't pushed the confirm sale button and went to see if there were better prices for the same seats elsewhere. There were - much better. I bought tickets and when I went back to the site to eliminate my personal...
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Vivid Seats Website
#993283
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Vivid Seats Website Review

#921322
1.0
Details
Worst website ever, don't even give refunds to the people who own thebtickets anymore, and most of the tickets you get them e-mailed to you not unitl at least 2 days before the even and that right there along feels a little odd. Not worth the time to even think of looking at that website again.
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Vivid Seats Website Review

#900029
1.0
Details
Vivid seats is a horrible website to buy tickets from. They are not customer friendly! When you put a specific date in they apparently show you other dates as well! I would never recommend this website to anyone....they are awful!
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
THEY DO NOT GIVE YOU YOUR TICKETS UNTIL 2 DAYS BEFORE EVENT.THIS IS NOT EVIDENT WHEN PURCHASING THE TICKETS!! ALSO, IF YOU SELL THEM ON THEIR WEBSITE THEY DO NOT REIMBURSE THE PURCHASE FEES YOU PAID WHEN YOU BOUGHT THEM. STUBHUB REIMBURSES PURCHASE FEES IF YOU BUY AND...
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1.0
Product
Vivid Seats Website
I didn't like
  • Not willing to refund when site was clearly wrong
  • Vivid seats will not work with you
  • Brutal service fees
#992686
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So I wanted to buy 4 tickets to the Houston Rockets vs Portland Trailblazers game.I have been buying tickets from them for years now and everything has been great until this time. I went on to the login and the payment screen. Not once during the process they showed...
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1.4
Product
Vivid Seats Website
I liked
  • Seating options
I didn't like
  • Rude customer service
  • Value for price paid - lack of honesty
  • Misleading information
#940107
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This site is extremely unprofessional and solely want to *** over and take your money.First off, they only allow PDF uploads. When I explained my concert (and ticketmaster) only had Etickets with QR codes they quickly said "Oh, well we can put in a replacement order"...
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1.0
Product
Vivid Seats Website
I didn't like
  • Crooks
  • This company
  • Misinformation
#825802
Reply to reviews
I tried to buy seats for the Indian Wells Tennis Tournament and found myself dealing with this company. I could not attend the match and used Vivid Seats to sell the tickets to a third party. They then tried to keep the $630 of my money they collected, putting the...
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Vivid Seats Chestnut Hill, Massachusetts
Product
Vivid Seats Website
#814182
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Paid $60 over price of tickets from band website and venue website. Was only refunded $24 for their outrageous taxes and fees. Total thieves. Do NOT use this site!
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Anonymous
Anonymous

Bought two tickets to a Brian Wilson concert in Upper Darby, PA. Vivid Seats on page one quoted me a price of $128 per ticket. Final total was $167.04 per ticket. A vivid rep ...

Product
Vivid Seats Website
#812467
Reply to reviews
Everyone needs to file a complaint with the attorney general in each state. For georgia, go to http://consumer.georgia.gov/consumer-services/filing-a-complaint They cancelled without a reschedule date. Per their policy, they should issue us a refund. Even if they...
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Anonymous
Anonymous

Give your ticket holders a REFUND!!!This is a HUGE disapointment for millions of fans.

Anonymous
Anonymous

We should all do this. I will find out about Florida. I lost 1400 and my 10 year old wish to see his favorite band. There is no way somebody will buy my tickets to see that cl...

1.0
Product
Vivid Seats Website
I didn't like
  • Companies unwillingness to honor their refund policy
#807084
Reply to reviews
Vivid Seats is nothing more than a SCALPER!“ This is a online company that is nothing more than a scam. They buy up as many of the "Good seats" as possible... then sell them at a premium price. For instance: I had $65 seats that I unknowingly paid $140 a piece for....
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Anonymous
Anonymous

I concur, the tickets I bought were listed at 282 and my bill was for 760.The submit button is gives you no chance to confirm and the added cost was never disclosed or conceal...

Product
Vivid Seats Website
#793678
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