Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability

Horrible. I strongly believe the Vivid Seats website had some type of glitch which caused an error with my ordering processing before I wanted it to.

The bigger issue is the fact that i contacted vivid seats within minutes and they were unwilling to cancel my order and even unwilling to offer any time of credit.

I understand the terms and conditions states no refunds, but after entering my information the order processed prior to me clicking place order. Additionally, Vivid Seats customer service response was for me to try to sell the tickets on Craiglist or ebay!!!

Product or Service Mentioned: Vivid Seats Website.

Reason of review: Order processing issue.

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