Selected 3 seats to a baseball game. Entered wrong billing address for credit card.
Upon correcting billing address quantity was reset to 6 tickets. No bill of sale is presented before accepting charges. Large red print indicates 7.50 download fee which misleads you from the fact that a super fine print of %25 extra per ticket service charge in addition to 7.50 download charge. I believe there has to be a law showing review of all charges before they can accept credit card payment.
This is a purposeful internet scam that should be regulated. Immediately called customer service (which was unavailable due to high volume of calls) which I do not believe were people offering accolades.
Offered to buy the 3 tickets I wanted and pay the service fees, they will not negotiate. This company is everything that is wrong and deceitful about internet sales.
Product or Service Mentioned: Vivid Seats Baseball Ticket.
Monetary Loss: $227.