Vivid Seats are event ticket scalpers. Wife wanted to purchase tickets for Martina Mcbride concert held at Sonoma State University in July and the price she thought she was paying for was $172 for two tickets. Ended up being charged $432 for these two tickets.
After contacting the company (to get a refund) the employee at VividSeats said all tickets sales are final but we can go on there site and try to sell the tickets ourselves and I asked does VIVIDSEATS charge for that and the employee said yes (10%). SHOCKING! Wife and I recently attended the Kenny Chesney/Jason Aldean concert and those two tickets were $180 total. Nothing against Martina but paying double to see just her is not comparable!! VividSeats is a scalping agency and last time I checked this is against the law in the United States.
On their website they pass themselves off as true representatives of the event and they are not. They don't have the tickets to sell. They misrepresent what they are deliberately to attract business.
If a full refund is not provided for this illegal practice I will let the proper authorities know about this experience with VividSeats and let them deal with it.
Reason of review: Pricing issue.
Monetary Loss: $432.
Preferred solution: Full refund.
I didn't like: No refund.