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1.5

Was rerouted to Vivid seat for tickets thinking that it was a legitimate site. Bought tickets, but also get insurance because was not sure about the site.

Now realize that I should not have bought the tickets from them. All I wanted was to get my money back. Emailed them with in hours of purchase and they did not respond. Called them a few hours later and was given the run around and told the insurance is through another company and was directed to them.

Called Insurance company and you have to have an act of God occur to get your money back. Only will refund if something tragic happens. They say insurance covers everything, not even close. Just want my money back.

Horrible company, over charging at ridiculous rates and very bad customer service. Website advertises 100% buyer guarantee. I don't think so.

Went to Better Business Bureau and saw they had 746 complaints in the last 3 years. 399 in the last 12 months.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $301.

Preferred solution: Full refund.

Vivid Seats Cons: Misrepresentation, Price scams and scalping, Policy, Will not honor insurance purchased, Does not have customer satisfaction policy as advertised, Customer service gave the run around, Decietful, Vivid seats will not work with you.

Location: York, Pennsylvania

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Duncan Cqj

I bought tickets to My Chemical Romance in September. They rescheduled for 2021.

She wonโ€™t she has terminal cancer and will die. for Christmas.

HELP. IT WAS $738.00

Guest

I was also scammed by Vivid Seats after a Celine Deion concert was canceled due to the Corona Virus. They will not refund my $283 and I have tried MANY ways to retrieve my money with no success.

Do not buy tickets from this company , they are the worst. Belinda Walter 4/10/20

Abbagail Ohi

Most Likely, your credit card company will not be able to help you. This company has structured its terms and conditions to put the consumer at a terrible (and intentional disadvantage).

https://ccformsubmission.ilattorneygeneral.net/

Please take the time to inform the Attorney General of your problems with this company.

Guest

always call your credit card company for help!!

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