I ordered tickets in November of 2014, for my fiancé's birthday. My cleaning crew accidently threw them away.
I called customer service today 4/28/15 and they proceed to tell me that I have cannot get a refund nor can the send me new tickets. I'm out over 100 dollars and they want to do NOTHING!!!! I have filed a complaint with the BBB and I will continue to do so every month until this matter is resolved. Their customer service is horrible!!!!
NEVER BUY FROM THIS COMPANY! If anything is to happen to your tickets...
Lost, stolen etc... you are SOL my friend.
They obviously have no care for returning business.
Reviewer is in unhappy mood. ashlyn87b stated that there is a room for improvement of customer service. Please immediately contact the author of this review to discuss order processing issue of event tickets and associated monetary loss in the amount of $127. Vivid Seats needs to issue a full refund according to poster's claims.
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