Vivid Seats - Worst ticket buying experience of my life
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New ReviewerFalse advertising- Do not hold sellers to standards dictated on website and will not issue refunds.Will report to BBB. My tickets were bought in the Christmas Spirit for the Nutcracker Ballet which I had to re-purchase to make it in time at a much higher price.
Make sure your choose any other vendor to purchase from and don't think they will refund you no matter what. People lie about sections, seats, and other aspects including not being able to see the stage in some cases.
I would advise everyone to stay as far away as possible. It's sad thousands of us have to do this to make our voices heard.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Full refund.
Vivid Seats Cons: Fraud, Misrepresentation of ticket seating, Misleading information, No help, Outrageous price markup.
Location: 111 N Canal St #800, Chicago, IL 60606, USA
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I had a similar experience, and fully agree ... this is the worst ticket reseller and worst customer service experience of my life.